Support

Frequently Asked Questions

How do I submit a video?

You can submit funny YouTube videos using our iOS app's Share Extension. Simply find a funny video on YouTube, tap the share button, and select "Try Not To Laugh" from the share menu.

Why was my video rejected?

Videos may be rejected if they:

• Contain inappropriate or offensive content
• Are already in our database
• Don't meet our quality standards
• Violate copyright or community guidelines

How does the scoring system work?

Our scoring system rewards engagement:

• Laugh: 10 points - You found the video funny
• Watch without laughing: 5 points - You watched the full video
• Skip: 1 point - You skipped the video early

Can I delete my account?

Yes! Contact us at privacy@trynot2laugh.com to request account deletion. We will remove all your personal data within 30 days.

Is my data secure?

We take data security seriously. All data is encrypted in transit and at rest. We never sell your personal information to third parties.

How can I provide feedback?

We love hearing from our users! Send feedback to feedback@trynot2laugh.com or reach out to us on social media.

Contact Information

General Support: support@trynot2laugh.com
Privacy Questions: privacy@trynot2laugh.com
Legal Inquiries: legal@trynot2laugh.com
Bug Reports: bugs@trynot2laugh.com

Response Times

We strive to respond to all inquiries within:

• General support: 24-48 hours
• Bug reports: 2-5 business days
• Privacy requests: 7-14 days
• Legal matters: 5-10 business days